Service Interruption for Reply Application

Incident Report for Reply

Resolved

This issue is now resolved and all services are back working as expected

Posted Nov 04, 2019 - 10:41 UTC

Identified

The issue is related to our service provider. Sequences are sending as planned, API is operational as well as Chrome Extension

Posted Nov 04, 2019 - 10:38 UTC

Investigating

We are currently investigating a degradation of service to the Reply application. Customers may see errors while logging in, slow loading

Posted Nov 04, 2019 - 10:26 UTC

This incident affected: Reply Web Application, Reply API, and Reply Email Sending.