Some sequences are not sending

Incident Report for Reply

Resolved

The issue with sending has been resolved so all sequences should be sending smoothly now if the schedule is open.

We thank you all for patience and understanding.

Posted Dec 01, 2020 - 17:52 UTC

Investigating

Dear customers,

We are experiencing an outage with some sequences not sending at the moment. Our development team is aware of the issue and is doing its best to fix it.

We will keep you updated on the progress

Posted Dec 01, 2020 - 14:47 UTC

This incident affected: Reply Web Application, Reply API, and Reply Company Website.