Linkedin Automation: Replies are not detected

Incident Report for Reply

Resolved

The issue with reply detection for LinkedIn messages has been fixed and missing replies should have been detected as well. We recommend unpausing sequences to allow detection further

Posted Sep 12, 2022 - 08:24 UTC

Investigating

We are currently experiencing an issue with detecting replies for leads that received messages or connection requests from Reply via LinkedIn Automation steps. According to our knowledge, missed replies might date back to as early as August 30.

Our dev team is looking into this with highest priority

In order to avoid reaching out to leads that replied, we recommend pausing sequences with automatic LinkedIn Steps

Posted Sep 09, 2022 - 10:27 UTC

This incident affected: Reply Web Application.