CSV import is down

Incident Report for Reply

Resolved

This incident has been resolved.

Posted Jul 28, 2022 - 13:42 UTC

Update

Import has been fixed, as well as export with all fields and generating Outbox. If Outbox report in your account seems to be stuck generating for a while, please reach out to our support team in chats to unlock it

Posted Jul 28, 2022 - 13:42 UTC

Investigating

We are currently experiencing issues with csv file import. Our dev team is investigating the cause of the issue at the moment

Posted Jul 28, 2022 - 13:18 UTC

This incident affected: Reply Web Application.