API and Zapier errors

Incident Report for Reply

Resolved

This incident has been resolved.

Posted Feb 07, 2022 - 12:26 UTC

Update

API and Zapier issue has been resolved. You might need to run "retry" on stopped Zaps manually to make sure all data in Reply is updated

Posted Feb 04, 2022 - 16:43 UTC

Identified

We are experiencing some issues with API at the moment.

POST requests for adding prospects are failing if timezone field is not added in API request. GET requests are also failing with 500

For Zapier, creating/updating prospects is impossible without timezone field data as well. We recommend pausing Zaps until the issue is resolved

Posted Feb 04, 2022 - 16:10 UTC

This incident affected: Reply API.